Privacy Policy

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679 of April 27, 2016 (“RGPD”) and of the Council, of April 27, 2016, relating to the protection of individualsregarding the treatment of personal data and the free movement of these data and the repeal of Directive 95/46 / EC (General Data Protection Regulation), CROMATICA STRATEGIC COMMUNICATION SL with CIF B-76626134 with address in Avenida Palm-Mar, 2 – ap.to 2203, 38632, Palm Mar – Arona, informs you that your data will be processed exclusively for the purposes described in the forms that collect personal data. In these forms, detailed information will be provided to the interested party regarding the treatment, its purpose, the use of its data, the mandatory or optional nature of its responses.
In compliance with current legislation, we inform you that the data collected by CROMATICA will be kept for the time strictly necessary or until the interested party revokes his consent.
With this clause it is communicated that your data will be communicated, if necessary, to all those entities with which communication is necessary, in order to comply with the provision of the service. Failure to provide data to the aforementioned entity implies that the provision of services cannot be satisfied.
In turn, we inform you that you can contact the CROMATICA Data Protection Delegate by writing to the address indicated above or by email at protecciondatos@queenscavalcade.com.
CROMATICA informs that it will proceed with the processing of data in a lawful, faithful, transparent, adequate, pertinent, limited, accurate and updated manner. This is why we undertake to take all reasonable steps to delete or correct them without delay when they are inaccurate.
You can exercise the rights of access, rectification, limitation of treatment, cancellation, portability and opposition / revocation in the terms established by current legislation on data protection, by directing your request to the address indicated above free of charge by sending a letter addressed to CROMATICA STRATEGIC COMMUNICATION SL, attaching the “LOPD” envelope, duly signed by the user, including full name, address, telephone number, e-mail address and photocopy of the national identity document or any other valid document, in which requires the exercise of one or more of these rights. You can also exercise your rights at the following email address: protecciondatos@queenscavalcade.com, attaching the same information.
You can contact the competent supervisory authority to file the complaint you deem appropriate.
In accordance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, CROMATICA will request and the user can give their consent so that, if they wish, CROMATICA can make use of their data to send you information and advertisements about the website as well as about various offers, special promotions and third-party service providers.
CROMATICA with the aim of guaranteeing the security and confidentiality of your personal data, has adopted the security levels required by the legislation on the protection of personal data and has installed the technical means at your disposal to prevent losses, abuses, alterations , unauthorized access authorized and theft of personal data provided.
Upon acceptance of the CROMATICA conditions, basic and essential information will be collected for the provision of services. The above data are, first and last name, address, postcode, location, ID or TIN, country of residence, valid email address, as well as other information relevant to the contractual effect on your person and representation. At all times, the user will be informed of the necessary nature of the collection of such data for the correct management of the provision of services.
Likewise, for the provision of services, CROMATICA may request from the user a series of additional data through assistance in person or by telephone, for which he will be informed, at the moment, of the collection and treatment of these.
CROMATICA reserves the right to make changes to the Privacy Policy it deems appropriate, to the content of the website and to the conditions of use of the same.

You undertake to guarantee the truthfulness of your personal data and to communicate to CROMATICA any variation of the same.

Your personal data will be kept for the time necessary for the formalization of our relationship and, where appropriate, during the period in which you are a customer of CROMATICA STRATEGIC COMMUNICATION S.L. and, once the formalized relationship has ended, until such time as any legal liability can be derived from it. Unless otherwise indicated, the services of sending information and advertising or promotional communications of the products and services of the companies of the CROMATICA Group will also be maintained.

Definition and function of cookies

What are cookies? A cookie is a file that is downloaded to your PC, tablet, smartphone or other terminal (hereinafter, the “Device”) when you access our web page or run our application.

Cookies allow us to store and retrieve information about your browsing habits or about the Device from which you access in general anonymously and, depending on the information they contain, if you are previously registered, to recognize you as a user or customer.

The information we obtain refers to the number of pages you visit, the language, the place from which you access, the number of new users, the frequency and repetitiveness of visits, the duration of the visit, the browser or device through which you connect or run the application.

What type of cookies does this website use?

• Cromatica cookies: These are those that are sent to your device from a domain or device managed on our behalf.
• Third-party cookies: These are those that are sent to your device from a device or domain that is not managed on our behalf, but on behalf of another entity that processes the data obtained through cookies.
• Session cookies: These are cookies that are deleted when you leave our web page or close the application.
• Persistent cookies: These are cookies that continue to be stored on your Device for a period of time longer than the duration of the visit, a period which can vary from one minute to several years.
• Analysis cookies: These are those that are treated on our behalf or on behalf of others, and that allow us to quantify the number of visits and the use that users make of our application, with the aim of carrying out a measurement and statistical analysis of its use in order to correct the problems we detect and facilitate the use of our website or application.
• Advertising cookies: They are installed in your browser or in your Device when you visit web pages, open emails or run an application on which we publish announcements of our products or services, to carry out a control and monitoring of the effectiveness of advertising. These cookies are used to measure, for example, how many times the ads are seen, where they appear, what time they are seen, where they are seen from and whether they have been seen before.

Even by visiting web pages, opening emails or running an application in which advertisements for our products or services are published, cookies are installed in your browser which we need to subsequently show you advertising in relation to the search you have carried out and to manage advertising campaigns.

Authorization, blocking and deletion of cookies

If you wish, you can allow, block or delete the cookies installed on your Device using the browser options installed on your PC or from the privacy options of the Device from which you visit.
In the event that the installation of cookies in the browser is not permitted, it is possible that you will not be able to access any of the sections of our web page.